FAQ

Frequently asked questions

Shipping


We are happy to offer free shipping for orders within Chennai City. Orders from states within India would be charged a flat rate of $3 USD International orders to Singapore, United Kingdom & United States of America would be charged a flat rate of $30 USD




Will I be charged Customs and Duties


Any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. These charges must be paid by the recipient of the parcel. We are not responsible for any customs and import duty charges. Unfortunately, we have no control over these charges, and are unable tell you what the cost would be, since customs policies and import duties vary widely from country to country. We recommend contacting your local customs office for current charges before you order.




Returns & Exchanges


Unfortunately we do not accept any returns or exchanges. As a resort wear brand we offer free sizing and have provided the measurements of each of the garments for you to have a clear understanding of the product you are ordering. Each of our garments are personally checked and packed to make sure the product comes to you in perfect condition.




Care


Please make sure to wash all our products in mild soap in order to keep its original condition.





Tel: +91 909 2636 000

© 2018 \ Aloe House Fashion